Northwest Leadership Group

Northwest Leadership Group Workshops

The "Ultimate Marketing System
Selling Skills
Customer Service
Team Building
Sexual Harassment

Presentation Skills
Time Management
Communication Skills
Motivating The Employee
Supervisory Skills

Roadmap to Retirement
Diversity in the Workplace
Personal & Professional Development
Formula For Success
Negotiation Skills

The workshops focus the participant on a particular subject and are an effective method to convey information quickly through a combination of presentations and exercises. The workshops are designed to be delivered and facilitated in a half day, full day or two day format depending on the workshop.
The benefits of the Workshops are:
Information delivered in concentrated focused session

Workshop exercises re-enforce the subjects and materials covered

Activities utilize the participant's knowledge to put information into action

Supports a larger group at a session

Can be focused for specific concerns or industry


	The "Ultimate" Marketing System Format: Seminar Objective: Assist presenters, trainers and speakers in implementing effective methods to market their services. This program demonstrates an effective process to get clients together to hear your message.

	Selling Skills Format: Half Day Session, Full Day Session Objective: The participants will understand the meaning of becoming a "Sales Professional" and the different elements of the sales process. The one and two day sessions will have work activities to apply the elements covered.

	Customer Service Format: Full Day Session Objective: The participant will learn how to create a positive customer service attitude, read the customer needs, deal with the irate customer and build a world class customer service image. They will learn what it means to build customer loyality and generate repeat business.

	Team Building Format: Full Day Session Objective: The participant will take part in activities that will assist them to apply the concept of working as a team instead of working on a team. They will learn the correct processes and procedures to build a successful and empowered team.

	Sexual Harassament (Understanding & Taking Control) Format: Half Day Session for Employee or Manager Objective: The participant will understand the meaning of sexual harassment as defined by the EEOC and how company policies relate to the guidelines. They will learn to recognize situations and behaviors that lead to harassment and how they should be handled.

	Presentation Skills Format: Half Day, Full Day or Two Day Sessions Objective: The participant will learn the components of managing their meeting environment and how to prepare and build an effective presentation. The second day will focus on role play and the proper delivery of the presentation.

	Time Management Format: Half Day or Full Day Session Objective: The participant will understand the things that distract them from meeting their goals and how to avoid or handle them in an effective manner. They will focus on assigning priorities to the items they work on so they get more done in less time and all the important items get accomplished.

	Communication Skills Format: Half Day Session Objective: The participant will master the art of communicating face-to-face for more rewarding relationships. They will learn how to communicate with different personality and behavior styles and better understand what others really mean through what they say, think and do.

	Motivating The Employee Format: Full Day Session Objective: The participant will understand the true causes of motivation and how it relates to workplace dynamics. They will also discover how classic conditioning impacts performance. The session ends with brainstorming possible solutions and applications for employees and building a plan to help.

	Supervisory Skills Format: Full Day Session Objective: The participant will learn the skills to communicate, motivate and lead their team in an effective and productive manner. They will learn to develop the potential of the employees and how ideas can be put into action immediately with the team.

	The R & R Workshop Roadmap to Retirement (Non Financial) A Must For Baby Boomers! Format: Full Day or Two Day Session Objective: The participant will understand that retirement is more than just having sufficient money. They will need to build a plan to balance all seven areas of their life.

	Diversity in the Workplace Format: Half Day Session or Full Day Session Objective: Participants will explore definitions, including the primary and secondary dimensions of diversity while analyzing their own feelings, attitudes and perceptions. They will also understand the business case for diversity and create a short term action for implementation in the workplace.

	Personal & Professional Development Format: Half Day Session or Full Day Session Objective: The participant will look at all areas of their life, identify their top values and complete a personal mission statement. They will establish a master list of goals, learn how to achieve these goals and set up a 5 year personal goal plan.

	Formula For Success Format: Presentation (30 min. to 1 hour) Objective: The audience will clearly understand the definition of success and motivation and see how these two factors are vital in living a fulfilled existence. They will also be taught the correct methodology for defining, setting and achieving goals.Participants will walk away with a workable format for living a life by design, not by default.

	Negotiation Skills Format: Half Day Session Objective: The participant will develop a win/win philosophy for effective negotiations. Learn new techniques, strategies and tactics. This Workshop covers the principles of negotiations, the negotiating process, preparation, the planning objectives, bargaining tactics, and the closing techniques to get commitment.